Effective Date: 1 October 2024
CIT Moto is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This privacy policy outlines how we collect, use, store, and disclose your personal information in compliance with the Protection of Personal Information Act (POPIA) and other applicable laws in South Africa.
1. Information We Collect
We collect personal information that you voluntarily provide to us when you:
- Inquire about our vehicles or services
- Book a test drive or request vehicle information
- Apply for vehicle financing
- Subscribe to our newsletters or promotional offers
- Contact us via our website, social media, or other communication channels
The personal information we may collect includes:
- Full name
- Contact information (email address, phone number, physical address)
- Identification or driver’s license details
- Vehicle preferences and purchase history
- Financial and employment details (when applying for financing)
- Any other information necessary to fulfill your requests
2. How We Use Your Information
We use the information collected for the following purposes:
- To respond to inquiries and provide the services you request
- To process vehicle purchases, trades, and service requests
- To process financing applications and liaise with financial institutions
- To send promotional emails or SMS (with your consent)
- To improve our website, services, and marketing efforts
- To comply with legal and regulatory requirements
3. Sharing of Information
We do not sell or rent your personal information to third parties. However, we may share your information with:
- Financial institutions and insurance providers to process financing and insurance applications
- Service providers and partners who assist with vehicle servicing, maintenance, or deliveries
- Law enforcement agencies, regulatory bodies, or as required by law
All third parties are required to maintain the confidentiality and security of your information and use it only for the purposes specified.
4. Cookies and Website Tracking
Our website may use cookies and other tracking technologies to enhance your browsing experience and collect information on how you use our site. This helps us improve our services and tailor content to your preferences. You can modify your browser settings to refuse cookies, but this may limit your access to certain website features.
5. Data Security
We take reasonable precautions to protect your personal information from unauthorized access, loss, or misuse. Our security measures include encryption, secure servers, and restricted access to sensitive information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction or deletion of your personal information
- Object to the processing of your personal information for direct marketing purposes
- Withdraw your consent to the processing of your information
To exercise these rights, please contact us using the details provided below.
7. Retention of Information
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Once no longer needed, your information will be securely disposed of.
8. Changes to This Policy
We reserve the right to update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant updates by posting the revised policy on our website.
9. Contact Us
If you have any questions or concerns about this privacy policy or how your information is handled, please contact us at:
CIT Moto
1222 Pretorius Street, Hatfield, Pretoria, 0028
Email: leads@citmoto.co.za
Phone: (012) 342 8571